How HX E-Scooter APP Works
HX E-Scooter APP function NOT applicable for EU / US stock, ONLY available for orders from CN.
HX Electric Scooter is your ideal carbon-free option for any first/last mile trip. Get to your destination faster and having fun doing it!
HX is a leading manufacturer of electric scooters and e bikes. Whether you’re commuting to work, running errands, or just go for a weekend ride to explore your city. HX Escooter aim to meet any of above need, preference or comfort level. With the HX E Scooter app, get from point A to B safely and with style.
TL;DR:
Older HX scooters can’t connect to the app unless they have the app-enabled controller/display.
New 2025 versions (X8, X9 Plus, X9 Pro Max, X10) come with Bluetooth built-in.
App lets you lock, track, and monitor your scooter for a safer, smarter ride.
Firmware alone won’t unlock Bluetooth — you’ll need hardware controller kits with app to upgrade for that.
Download HX Electric Scooter App
Search for “HX E-Scooter”; Download and install HX Scooter APP in Google Play or IOS APP Store.
HX users can view current riding speed, mileage, battery power, gear mode, light status, etc (E-Scooter APP Support ALL HX Scooters– X6 / X7 / X8 / HX X9).
HX Scooter riders can also lock the E-scooter from electronic, turn on/off lights, adjust gears, select display units, startup methods, turn on GPS navigation, and update the scooter system on HX E Scooter app.
HX Scooter on App Store
HX E Scooter APP's latest version is 2.0.6, updated in Dec 2021, resolved network error during register and login. Support over 10 languages such as English, Russian, German, Italian, Spanish, French and Arabic etc
HX Scooter on Google Play
HX Electric Scooter is categorized as Auto & automobiles. The most recent version is 3.1, which was released on February 16, 2022. HX E-Scooter has over 3,000 installs on Google Play, according to the app store.
Register an Account
Users can register a new account or or sign in the HX APP. Open the APP and choose your country, register the HX E Scooter with your mobile phone number or email. It’s silly easy and quick.
Connecting HX Electric Scooter
Log in and turn on the mobile phone’s Bluetooth and connect to HX Scooter (the Scooter is on)
During using / operating the HX EScooter APP to control the Scooter according to your needs; You can enter the address you want to navigate; When you finish using it, you can disconnect from the e-Scooter by turning off the Bluetooth of the mobile phone or exiting the current APP account.
HX E-Scooter Interface
How to Use HX Scooter APP
HX Electric Scooter P Settings
There are two buttons on the HX Scooter throttle: Power and Menu, allow customers to adjust features like cruise control, zero-start/kick-start, and speedometer units (mph/kph), release the maximum speed or the like. How to access P-settings for LCD finger throttles, which you can adjust, and which presets you should not mess with. How to Control / Adjust P Settings?
HX Electric Scooter App Upgrade
If your app shows:
“Your scooter does not have permission to use this application! Bluetooth will disconnect.”
that means your scooter’s firmware and Bluetooth module are not registered on HX’s server.
Earlier X8 and X9 scooters (and their rebrands like Aovo X9, Decent One Max, MS Energy E-21, etc.) had built-in Bluetooth hardware, but the feature was disabled unless they were sold with the official “APP version” firmware. That’s why some users can pair but lose connection after a few seconds — the hardware is there, but the software blocks access.
The Bluetooth / App function cannot be unlocked by firmware alone.
If your unit doesn’t already have the app-enabled controller, you’ll need to replace both the controller and display with the latest version that supports HX App 3.5 or newer. This upgrade lets you:
- Lock/unlock the scooter directly from the phone
- Track mileage, speed, and battery status in real time
- Turn lights on/off remotely
- Enjoy smarter, safer street rides
- Download “HX E-Scooter” app from Google Play / App Store.
- Turn on your scooter.
- Enable Bluetooth on your phone.
- Open the app → Tap “+ Add Device” → Select your scooter model.
- Wait for pairing confirmation.
- Once connected, you can lock, check ride data, and adjust settings.
If you get an error or disconnect message, it’s a sign your scooter isn’t on the app-enabled firmware.
Right now our Backpack X6 scooter, X7 Pro/X8 scooter, 36V X9 Plus & 48V X9 Pro Max electric scooter, and HX X10 Off Road scooter supports APP function.
You can find the official HX upgraded models (X8 / X9 Plus / X9 Pro Max / X10) here: www.hxescooter.com/parts
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X10 Electric Scooter APP Kit
$149.00 -
X9 Electric Scooter APP Controller Kit
$79.00 $89.00Price range: $79.00 through $89.00Select options This product has multiple variants. The options may be chosen on the product page -
X6 Electric Scooter Controller
$47.50 -
Electric Scooter Parts X8 Controller with APP
$47.00 $65.00Price range: $47.00 through $65.00Select options This product has multiple variants. The options may be chosen on the product page
HX Electric Scooter Comparison - X6 X7 X8 X9 X10
Model | |||||
Top speed | 15.5mph | 20 mph | 20 mph | 25 mph | 35 mph |
Range | 10 miles | 15 miles | 25 miles | 50 miles | 60 miles |
Drive | Front: 36V, 250W | Front: 36V, 350W | Front: 36V, 350W | Rear: 36V/500W 48V/550W | Dual: 48V, 2x1200W |
Peak | 250W | 700W | 700W | 850W/1,100W | 2,400W |
Speed mode | 3 | 3 (P4 Adjustable) | 3 (P4 Adjustable) | 3 (P4 Adjustable) | 3 (P4 Adjustable) |
Tires | 6.5-inch | 8.5/10-inch tubeless pneumatic | 10-inch pneumatic | 10-inch vacuum tires | 11-inch Off road |
Brakes | F Electronic & Rear disk brake | Electronic & Rear disk brake | Electronic & Rear disk brake | Dual disc brakes | Dual disc brakes |
Battery | 36V 5Ah, Removable | 36V 5Ah, Removable | 36V 10.4Ah, Removable | 36V / 48V 15.6Ah, Removable | 48V 18.2Ah, Removable |
Weight | 23.85 lb. | 27 lb. | 30 lb. | 41 lb. | 57 lb. |
Price | $479 | $429/$449 | $479 | $659/$699 | $1,299 |
